“Paul, I’ve got a 4 year old Hotpoint Aquarius 7Kg CTD 00G ‘Reverse Action’ tumble dryer that has been working perfectly until the other day. The drum stopped turning followed by a burning smell (briefly). I took the covers off and had a look but couldn’t see anything obvious. I keep it hoovered out and the condeser clean as it get used a lot. I even plugged it in with the cover off and tried to move the drum manually, but it made no difference. There is a “whiring” noise that can be heard when it’s plugged in and set to dry but I’m not sure where that comes from – I’ve seen your video regarding changing the capacitor and have given the drum a shove whilst in drying mode but it didn’t show any signs of moving on its own. I was going to buy a new motor/capacitor kit in the hope that’d cure it; but I’m not entirely sure that is the problem??? Can you help identify my problem?”

lee

Apart4u's Paul Charmbury is our appliance specialist and is here to help with all your white goods needs.

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Hi lee,

This sounds like the drum has stopped turning you need to check that the belt has not snapped or see if the motor is still turning, there are lots of video help to diagnose the fault see link below.

Tumble/dryer Video Repairs and Help

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This entry was posted on Wednesday, June 8th, 2011 at 9:27 am and is filed under Tumble Dryer Questions. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.


3 Responses to “I’ve got a 4 year old Hotpoint Aquarius 7Kg CTD 00G ‘Reverse Action’ tumble dryer that has been working perfectly until the other day. The drum stopped turning followed by a burning smell (briefly). I took the covers off and had a look but couldn’t see anything obvious. I keep it hoovered out and the condeser clean as it get used a lot. I even plugged it in with the cover off and tried to move the drum manually, but it made no difference. There is a “whiring” noise that can be heard when it’s plugged in and set to dry but I’m not sure where that comes from – I’ve seen your video regarding changing the capacitor and have given the drum a shove whilst in drying mode but it didn’t show any signs of moving on its own. I was going to buy a new motor/capacitor kit in the hope that’d cure it; but I’m not entirely sure that is the problem??? Can you help identify my problem?”

  1. Lee says:
    June 8, 2011 at 4:51 pm

    The belt is okay and the motor isn’t making the whiring noise. Any more ideas?

  2. info@apart4u.co.uk says:
    June 8, 2011 at 6:10 pm

    You need to have the motor checked or it could be a fault with one of the electrical parts on the machine

  3. Lee says:
    June 12, 2011 at 2:04 pm

    I’ve checked the motor continuity between the neutral (white, disconnected from the dryer loom) and brown and red wires(disconnected from the capacitor) and there was continuity – I read on another site that it may be the timer if the motor and belt are okay. The timer does advance and I can hear it “whiring” away. I also found the source of the other “whiring” noise, it was the pump for the condensate water reservoir (I’m not sure it should be on all the time? may be related??)

    Would you suspect the timer in this case??

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